Activation and login
No activation e-mail arrived
Section titled “No activation e-mail arrived”Check your spam folder first. Then go back to the activation page — the one you landed on after signing up, Thank you for registering! — and use Send Again; a short cooldown prevents a second send right away. If nothing arrives after that, write to hello@usenadia.com.
Transactional mail is sent in the account’s language, French by default.
The activation link says the account is already activated
Section titled “The activation link says the account is already activated”Clicking an activation link a second time shows This user is already activated, with a link back to the login page. That is not an error: the first click did the work. Sign in normally.
A link that was cut by a mail client (a line break inside the URL, or only part of it copied) cannot be verified. Copy the link whole from the e-mail rather than typing it; if that fails, request a new one with Send Again.
“Your account is not activated yet”
Section titled ““Your account is not activated yet””The login form says so when you sign in with the right password before clicking the activation link, and offers to send the e-mail again. Activate, then sign in.
Signed in but a page is empty
Section titled “Signed in but a page is empty”Being signed in is not the same as having a channel in view: the calendar, the inbox and analytics show the current scope, and a brand with no channel of the right kind shows an empty state rather than an error. Switch brand from the sidebar, or connect a channel.